Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy applies to information collected through our website, online forms, live chat, phone communications, SMS/MMS messaging, and email. We only collect the information necessary to provide roofing, inspection, and related services.

We may collect the following types of information:

• Personal & contact information - name, phone number, email address, property address, and mailing address.
• Service information - roofing project details, inspection notes, estimate requests, and any photos or documents you provide.
• Communication data - emails, call logs, SMS/MMS messages, and chat transcripts.
• Website & technical data - IP address, browser type, device type, referring URLs, pages visited, and cookies or analytics data.

We may use your information to:

• Provide roof inspections, estimates, and services.
• Schedule appointments and send reminders.
• Respond to inquiries and provide customer support.
• Communicate project updates, billing, and warranty information.
• Improve our website performance and customer experience.
• Send marketing communications only if you opt in.
• Comply with legal obligations and prevent fraud or misuse.

We do not sell your personal information.

If you provide express consent to receive SMS or MMS messages from us, we may send appointment confirmations and reminders, roof inspection updates, estimate and project communications, customer support responses, service notifications, and - only if separately opted in - promotional messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Message frequency varies. Message and data rates may apply.

You will only receive SMS/MMS messages if you provide express consent through a website checkbox, keyword opt-in, written request, or direct communication. You may opt out at any time by replying STOP. Reply HELP for assistance, or contact us directly using the details at the bottom of this policy.

We may use cookies and third-party analytics tools to understand website traffic, improve functionality, analyze marketing performance, and remember your preferences. Cookies are small files stored on your device. You can adjust cookie settings through your browser at any time, though disabling cookies may affect some website functionality. We may use tools such as Google Analytics to collect aggregated, non-personally identifiable data.

We may share your information only with trusted vendors who help us operate our website and services (such as hosting, CRM, communication, and analytics providers), to comply with legal obligations, to enforce our policies, to protect our rights, safety, or property, or in connection with a merger, acquisition, or business transfer. We do not sell, trade, or rent your personal information.

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Depending on where you live, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, or request deletion of your personal information where legally permissible. Residents of Washington, Oregon, California, and Florida may have additional rights under their applicable state privacy laws - such as the California Consumer Privacy Act (CCPA), the Oregon Consumer Privacy Act, the Florida Digital Bill of Rights, and Washington's applicable privacy laws - including the right to know the categories of personal information collected. To exercise any of these rights, contact us using the details below.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after updates indicates acceptance of the revised policy.

If you have any questions about this Privacy Policy or how we handle your information, please reach out using the contact details below.